Sustainability management

Management Related to Materiality

In fiscal 2016, the Mitsubishi Electric Group identified its materiality, initiatives to fulfill said materiality, and key performance indicators (KPI). In fiscal 2017, it announced its performance in regard to those initiatives and carried out a review of each initiative and KPI. In fiscal 2022, the Mitsubishi Electric Group revised its materiality; accordingly, it revised its initiatives to fulfill said materiality and key performance indicators (KPI) for fiscal 2022.

For the details of our results to date, please refer to our past Sustainability Reports.

FY2022 Targets

Materiality Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Scope
Provide solutions to social challenges through our business Realize a sustainable global environment Realize a decarbonized society through innovation and integrated solutions Reduce CO2 emissions from product usage in new products (Improvement of more than 1% compared to the previous model by the end of FY2024) All Mitsubishi Electric Group companies (Japan, overseas)
Reduce CO2 emissions from production (Reduction of more than 9% compared to FY2017 by the end of FY2024)
Use renewable energy in production (Rate of more than 2% by the end of FY2024)
Contribute to achieving a circular economy Use recycled plastics (Rate of more than 10% in terms of the volume of molding and packaging materials by the end of FY2024) All Mitsubishi Electric Group companies (Japan, overseas)
Make effective use of waste plastics (Rate of more than 90% by the end of FY2024)
Reduce water usage per unit of sales at five high-risk overseas offices (More than 4% compared to FY2020 by the end of FY2024)
Realize a safe, secure, and comfortable society Provide integrated solutions to address social challenges in the four fields of Life, Industry, Infrastructure, and Mobility Discuss goals and KPIs that contribute  to solving social challenges through our businesses including contribution to SDGs, and promote initiatives to that end All Mitsubishi Electric Group companies (Japan, overseas)
Provide products and services while continually promoting the concept that quality is our top priority Boost the quality of development and design by creating a design policy encompassing multiple common element technologies Mitsubishi Electric Group companies (Japan)
Make Group-wide efforts to investigate the cause of serious malfunctions, and implement recurrence prevention measures (Once a month)
Roll out a quality management guidebook on change control to external suppliers
Continuously conduct e-learning programs on quality, and provide enhanced learning materials All Mitsubishi Electric Group companies (Japan, overseas)
Provide training programs on quality, and lecture programs on the concept that quality is our top priority (Create a quality culture) (Four times a year in Japan, and once a year overseas)
Strengthen our business foundation to enable our sustainable growth Respect for all people Promote human rights initiatives that are based on international norms Promotion of ongoing human rights awareness activities All Mitsubishi Electric Group companies (Japan, overseas)
Identify human rights issues by conducting human rights impact assessments, and grasp the statuses of initiatives at each office (Conduct assessments at 100% of relevant departments)
Enhance response in channels for grievances and inquiries on human rights, and act appropriately accordingly
Provide lectures on human rights awareness and anti-harassment training programs for new employees and those for newly appointed managers (Attendance rate of 100%) Mitsubishi Electric
Provide education on harassment prevention for Group employees (Attendance rate of 100%) All Mitsubishi Electric Group companies (Japan, overseas)
Realize a workplace environment that helps all employees work actively Strengthen and continue to promote the Mitsubishi Electric Workplace Reform Program and other initiatives to improve the workplace environment as well as actions taken under the policy of activities for Work Style Reforms, "Deepening of communication within the workplace, business transformation by streamlining operations, and improving quality aspects" All Mitsubishi Electric Group companies (Japan, overseas)
Carry out surveys on the actual status of harassment, including workplace environment surveys using stress checks, and employee attitude surveys (Quantitative targets for Mitsubishi Electric only)
(Employee engagement score*1 of more than 70% by FY2023)
(Work-life balance score*2 of more than 70% by FY2023)
  • *1 The percentage of employees who are proud and motivated to work for the Company
  • *2 The percentage of employees in the employee awareness survey who respond that they have a good work-life balance
 All Mitsubishi Electric Group companies (Japan, overseas)
Promote diversity Promote diversity by employing and utilizing diverse human resources in response to regional and operational circumstances All Mitsubishi Electric Group companies (Japan, overseas)
Employ people with disabilities beyond the statutory employment rate (higher than 2.3%) Mitsubishi Electric Group companies (Japan)
Increase the ratio of women among new recruits (1.2 times the average for the past five years (FY2017–2021) by FY2026) Mitsubishi Electric
Increase the ratio of women in managerial positions (2 times the ratio in FY2021 by FY2026)
Systematically dispatch employees to overseas OJT programs and language programs (More than 80 employees/year)
Promotion of occupational health and mental and physical health Promote safety management and health enhancement activities All Mitsubishi Electric Group companies (Japan, overseas)
Promote safety and health education, and maintain a rate of lost worktime injuries* that falls below the industrial average (Less than 0.52%)
  • * Number of accidents causing lost worktime per 1 million hours
 Mitsubishi Electric
Actively promote measures for mental health to realize a friendly workplace environment Mitsubishi Electric Group companies (Japan)
Improve lifestyle habits and realize a health-conscious company by implementing Mitsubishi Electric Group Health Plan 21 (MHP21) Stage III activities (rate of 73.0% or higher of employees maintaining proper body weight; rate of 39.0% or higher of employees who exercise regularly; rate of 20.0% or lower of employees who smoke; rate of 25.0% or higher of employees who perform dental care at least three times a day; rate of 85% or higher of employees who get enough rest by sleeping properly) Mitsubishi Electric Group companies (Japan)
Strengthen corporate governance and compliance on a sustainable basis Corporate management with a sound oversight function Hold dialogues with shareholders and investors through the general meeting of shareholders, corporate strategy presentation meetings, business strategy presentation meetings, financial results presentation meetings, and IR activities in Japan and overseas All Mitsubishi Electric Group companies (Japan, overseas)
Carry out proper reporting and discussions at the appropriate time among the board of directors, and conduct regular analysis and evaluation of the board of directors’ effectiveness Mitsubishi Electric
Provide orientation training and other compliance education and training to directors and executive officers as appropriate at the proper time
Conduct an internal audit for ensuring the appropriateness of the Mitsubishi Electric Group's businesses and regularly report the audit result to the Audit Committee via the executive officer in charge of audits All Mitsubishi Electric Group companies (Japan, overseas)
Thorough compliance Compliance training on a continuous basis
  • Provide compliance education that utilizes diverse methods on a continuous basis
 All Mitsubishi Electric Group companies (Japan, overseas)
Maintain a 100% attendance in e-learning programs on compliance (maintain rate of 100%) Mitsubishi Electric
Fair competition (prevention of antimonopoly violations)
  • Establish and thoroughly implement antimonopoly prevention measures: provide practical training on an ongoing basis, conduct monitoring with an eye toward establishing regulations and rules
 All Mitsubishi Electric Group companies (Japan, overseas)
Corruption prevention (prevention of bribery)
  • Establish and thoroughly implement bribery prevention measures: provide bribery prevention education, conduct monitoring with an eye toward establishing regulations and guidelines
Procurement that contributes to sustainability Accomplish obtaining consent forms for the CSR procurement guidelines (Obtain by the end of September 2021) All Mitsubishi Electric Group companies (Japan, overseas)
Ascertain material human rights violation risks (forced labor on foreign workers, dangerous and injurious work) in the supply chain and continue activities for corrective action Mitsubishi Electric Group companies (Japan)
Integrate the Green Procurement Standards Guide and the CSR Procurement Guidelines, and establish sustainability procurement guidelines (by March 31, 2022) All Mitsubishi Electric Group companies (Japan, overseas)
Information security activities to protect important information Prevent information leaks (No leaks) All Mitsubishi Electric Group companies (Japan, overseas)
Enhancement comprehensive cybersecurity countermeasures
1.Technical measures, 2.Thorough document management, 3.Framework upgrading
Create a sustainability-oriented corporate culture Promote medium-to-long-term initiatives for addressing social challenges Discuss goals and KPIs, and promote initiatives centered around the newly established Sustainability Planning Division All Mitsubishi Electric Group companies (Japan, overseas)
Improve sensibility and adaptability to changes in values among society and individuals
Promote active communication with stakeholders based on highly transparent information disclosure

FY2021 Initiatives and Results

Four material issues Initiatives Key performance indicators (KPI) (quantitative targets are shown in brackets) Results Scope Evaluation
Realize a Sustainable Society Realization of Environmental Vision 2021 Contributing to realizing a low-carbon society Reduce CO2 emissions from production (less than 1.47 million tons by FY2021) 1.16 million tons All Mitsubishi Electric Group companies (Japan, overseas) 〇
Reduce CO2 emissions from product usage (more than 35% reduction compared to FY2001 by FY2021) 36% reduction compared to FY2001 〇
Contributing to creating a recycling society Reduce resource inputs (more than 40% reduction compared to FY2001 by FY2021) 43% reduction compared to FY2001 〇
Improve the final disposal rate of waste materials (Mitsubishi Electric and domestic affiliates to maintain a rate of less than 0.1%, and overseas affiliates to halve the rate to less than 0.5% by FY2021) 0.02% by Mitsubishi Electric and domestic affiliates, 0.2% by overseas affiliates 〇
Reduce water usage per unit of sales (by 10% per annum compared to FY2011 in FY2021) Reduction by 20% compared to FY2011 〇
Contributing to realizing a symbiotic society Increase the number of participants in outdoor classrooms and satoyama preservation activities (cumulative total of more than 51,000 participants by FY2021) Cumulative total of 48,872 participants Mitsubishi Electric Group companies (Japan) △
Boost the level of biodiversity protection activities by offices in line with the Aichi Targets Pursued proactive initiatives at our offices Mitsubishi Electric 〇
Contribution through products and services Provide products and services that contribute to Goal 7, "Affordable and clean energy," and Goal 13, "Climate action," of the SDGs Contribute to Goal 7, "Affordable and clean energy," and Goal 13, "Climate action," of the SDGs through products and services and disclose results on the web, etc. All Mitsubishi Electric Group companies (Japan, overseas) 〇
Maintain the reduction of CO2 during product usage (more than 70 million tons by FY2001 standards) 74 million tons by FY2001 standards 〇
Provide Safety, Security, and Comfort Product development that places top priority on customer safety Ensure safety through risk assessment (maintain a 100% rate of implementation of risk assessments of target home electronic products) Maintained a 100% rate of implementation of risk assessments of target home electronic products All Mitsubishi Electric Group companies (Japan, overseas) 〇
Strengthen the quality control system to confirm that products definitely meet customer specifications Revising, developing, and strengthening the roles of quality assurance departments at our offices △
Provision of products and services that reflect customers' needs Develop key persons who are capable of incorporating customer needs into quality (maintain 100% rate of development in all target departments in Japan) Development of 96% of key persons (FY2018)
→ Development of 97% of key persons (FY2019)
→ Development of 100% of key persons (FY2020)　→ Maintaining a 100% rate of development (FY2021)		 Mitsubishi Electric Group companies (Japan) 〇
Make Group-wide efforts to investigate the cause of serious malfunctions, and implement recurrence prevention measures
  • Achieved a 100% rate of implementation of investigations into the root causes of serious malfunctions discovered in the previous fiscal year
  • Rolled out technical measures to prevent recurrence throughout the Mitsubishi Electric Group for common issues such as metal corrosion, and points of caution when using resin materials
 All Mitsubishi Electric Group companies (Japan, overseas) 〇
Boost response capabilities by accelerating the company-wide sharing of information on serious malfunctions Conducted Group-wide efforts to share information before serious malfunctions occur, and to carry out swift response 〇
Continuous implementation of education on quality principles that place top priority on customers Maintain a 100% rate of participation in e-learning programs on quality (maintain a rate of 100%)
  • Maintained a 100% rate of participation in e-learning programs by Mitsubishi Electric employees and employees of domestic affiliates
  • Mitsubishi Electric Group companies and overseas affiliates that participated in e-learning programs: 52
 All Mitsubishi Electric Group companies (Japan, overseas) 〇
Provide level-specific group training and lecture programs regarding quality principles (create quality culture) Held lecture programs, such as continuing to hold level-specific training to match participants' experience, as well as lecture programs at the Corporate Quality Assurance Managers' Committee 〇
Contribution through products and services Provide products and services that contribute to Goal 11, "Sustainable cities and communities," of the SDGs Contributed to Goal 11, "Sustainable cities and communities," of the SDGs through products and services, and disclosed results on the web, etc. All Mitsubishi Electric Group companies (Japan, overseas) 〇
Respect Human Rights and Promote the Active Participation of Diverse Human Resources Promote human rights initiatives that are based on international norms Promotion of ongoing human rights awareness activities Published articles that inform about human rights in internal bulletin MELCO ’s CSR section All Mitsubishi Electric Group companies (Japan, overseas) 〇
Enhance whistleblowing system for human rights violations Organized grievance response channels in the Mitsubishi Electric Group, and disclosed information and informed internal and external parties via a website 〇
Provide lectures on human rights awareness and harassment prevention in training programs for new employees and those for newly appointed managers Provided lectures on human rights awareness and harassment prevention to all participants attending training programs for 833 new employees and to 478 newly appointed managers Mitsubishi Electric 〇
Provide anti-harassment education for all employees (Attendance rate of 100%) Provided anti-harassment education for all employees from December 2020 to March 2021 (Attendance rate of 100%) 〇
Realization of workplace environments conducive to work-life balance Strengthen and continue to promote the Work Style Reforms initiatives on the goal of the reforms, "realizing a workplace that helps all employees work proactively," and based on the new perspectives for the policy of activities since fiscal 2021 "Deepening of communication in the workplace, Business transformation by streamlining operations and improving quality aspects" Promoted the Work Style Reforms at Mitsubishi Electric Group companies (including enhancing and managing systems that support operation efficiency and flexible work styles such as invigorating communication in the workplace, streamlining and boosting the efficiency of operations, and remote work) All Mitsubishi Electric Group companies (Japan, overseas) 〇
Promotion of diversity through the employment and utilization of diverse human resources Promote diversity by employing and utilizing diverse human resources in response to regional and operational circumstances Promoted diversity by employing and utilizing diverse human resources across the Mitsubishi Electric Group (Japan and overseas) All Mitsubishi Electric Group companies (Japan, overseas) 〇
Employ people with disabilities beyond the statutory employment rate (higher than 2.2%)
  • <As of March 15, 2021> Consolidated result of three companies*: 2.36%
  • Promoted the achievement of the statutory employment rate by domestic affiliates
  • * Mitsubishi Electric Corporation + Mitsubishi Electric Life Service Corporation + Melco Tender Mates Corporation (special subsidiary)
 Mitsubishi Electric Group companies (Japan) 〇
Increase the ratio of women among new recruits in engineering fields (target of 20% or higher in FY2021) 14.4% (FY2022; October 2020 and April 2021 recruits) Mitsubishi Electric △
Systematically dispatch employees to overseas OJT programs and language programs　 (The programs for FY2021 canceled due to the spread of COVID-19) Canceled due to the spread of COVID-19 △
Promotion of occupational health and mental and physical health Promote safety management and health enhancement activities
  • Promoted safety and health management activities in conjunction with affiliated companies that operate in the same areas as Mitsubishi Electric
  • Provided assistance to affiliated companies (Japan and overseas) from Mitsubishi Electric
 All Mitsubishi Electric Group companies (Japan, overseas) 〇
Promote safety and health education, and maintain a rate of lost worktime injuries* that falls below the industrial average (below 0.58)
  • * Number of accidents causing lost worktime per 1 million hours
  • Offered safety and health education (e-learning programs) to all employees
  • <As of March 15, 2021> Rate of lost worktime injuries (absence from work): 0.02
 Mitsubishi Electric 〇
Improve lifestyle habits and realize a health-conscious company by implementing Mitsubishi Electric Group Health Plan 21 (MHP21) Stage III activities (rate of 73.0% or higher of employees maintaining proper body weight; rate of 39.0% or higher of employees who exercise regularly; rate of 20.0% or lower of employees who smoke; rate of 25.0% or higher of employees who perform dental care at least three times a day; rate of 85.0% or higher of employees who get enough rest by sleeping properly) Rate of employees maintaining proper body weight 68.0%; rate of employees who exercise regularly: 27.4%; rate of employees who smoke: 21.6%; rate of employees who perform dental care at least three times a day: 27.0%; rate of 71.5% of employees who get enough rest by sleeping properly Mitsubishi Electric Group companies (Japan) △
Strengthen Corporate Governance and Compliance on a Continuous Basis Active dialogue with stakeholders Hold a dialogue on CSR with stakeholders more than once a year (more than once/year) Held three interviews on CSR with experts, and one dialogue on CSR with experts and management officers All Mitsubishi Electric Group companies (Japan, overseas) 〇
Hold dialogues with stakeholders through the general meeting of shareholders, corporate strategy presentation meetings, financial results presentation meetings, and IR activities in Japan and overseas
  • Held a general meeting of shareholders
  • Held corporate strategy presentation meetings, financial results presentation meetings, individual meetings, and other sessions for institutional investors and analysts via online conferences, telephone conferences and online streaming
 〇
Corporate management with a sound oversight function Provide proper information to directors at the proper time, conduct a review of the board of directors, and analyze and evaluate the review
  • Issued reports and held discussions on medium-to-long-term business challenges and strategies, measures to reinforce our management base, and the factors behind and measures to prevent recurrence of work related issues, unauthorized access, and other incidents
  • Repeatedly implemented improvements based on the results of assessments on the effectiveness of the board of directors, which was thereby evaluated to be conducting free, active discussion and opinion exchanges through many channels at a greater degree than before
 Mitsubishi Electric 〇
Provide orientation training and other compliance education and training to directors and executive officers as appropriate at the proper time
  • Provided prior training about the roles, responsibilities and dealings of directors and executive officers to new appointees
  • Provided compliance education to directors and executive officers after their appointment, and distributed the latest training materials
 〇
Conduct an internal audit for ensuring the appropriateness of the Mitsubishi Electric Group's businesses and regularly report the audit result to the Audit Committee via the executive officer in charge of audits Conducted an internal audit of 93 sites in Japan and overseas, and reported the audit results to the Audit Committee All Mitsubishi Electric Group companies (Japan, overseas) 〇
Thorough compliance Compliance training on a continuous basis
  • Provide compliance education that utilizes diverse methods on a continuous basis
 Provided compliance education that utilizes diverse methods, including lecture meetings, e-learning, and manual distribution (Conducted lecture meetings by Mitsubishi Electric's Corporate Legal & Compliance Div. 113 times in fiscal 2021 with a total of 8,134 participants) All Mitsubishi Electric Group companies (Japan, overseas) 〇
Maintain a 100% attendance in e-learning programs on compliance (maintain rate of 100%) Achieved a 100% attendance rate Mitsubishi Electric 〇
Fair competition (prevention of antimonopoly violations)
  • Establish and thoroughly implement antimonopoly prevention measures: provide practical training on an ongoing basis, conduct monitoring with an eye toward establishing regulations and rules
 Provided education on antimonopoly laws (face-to-face education, including online) <48 times, 1,974 participants *Mitsubishi Electric>; e-learning programs <14,824 participants *Mitsubishi Electric>) All Mitsubishi Electric Group companies (Japan, overseas) 〇
Corruption prevention (prevention of bribery)
  • Establish and thoroughly implement bribery prevention measures: provide bribery prevention education, conduct monitoring with an eye toward establishing regulations and guidelines
 Provided bribery prevention training; e-learning programs <25,371 participants *Mitsubishi Electric>) 〇
Enhancement comprehensive cybersecurity countermeasures
1.Technical measures, 2.Thorough document management, 3.Framework upgrading		 1. Strengthened network access controls in Japan and abroad, and reinforced device security measures as well as our auditing and authentication platform, 2. Reassessed the status of document storage and conducted employee training, 3. Established the Corporate Information Security Division in April 2020 〇
CSR procurement (environment, quality, human rights, compliance, etc.) Ensure obtaining a consent form for the CSR procurement guidelines (Obtain by the end of September 2021) Requested approximately 650 companies to sign consent forms, and obtained consent forms from 550 companies (have obtained forms from approximately 2,800 companies cumulatively from FY2019 to FY2021) All Mitsubishi Electric Group companies (Japan, overseas) 〇
Ascertain material human rights violation risks (forced labor on foreign workers, dangerous and injurious work) in the supply chain and continue activities for corrective action Canceled activities because we have suspended efforts to employ foreign workers in order to prevent the spread of COVID-19 Mitsubishi Electric Group companies (Japan) △